Golborne Medical – West Ten GPs

16 Golborne Road, Ladbroke Grove, W10 5PE


Missed GP Appointments

Over the past few years NHS England has been recruiting thousands of new practice staff who have been able to make appointments available in the evening and at weekends right across the country. Although the new recruitment process has made things better, we are still battling against the ‘missing GP appointments’ issue, as it is costing NHS England a staggering £216m a year.

Although you might not be aware that each GP appointment costs an average of £37, it is no secret that missed appointments also known as DNAs, cause delays in treatment for the patients that really need it.

Life is unexpected and we are aware that anything can happen. But we do urge people to let the surgery know if you can’t attend. You can make a massive difference by simply calling-in two hours in advance.

Our myGP app uses technology to beat the costs of missed appointments and allows you to cancel when needed, without “holding the line”. Booking and cancelling GP appointments has never been easier! So, do you want to manage your health from your smartphone too? Download here .